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Theresa Active Club Management Reged: Apr 21 2006 Posts: 396 Re: People NOT Picking up their Club Package       Tue Oct 17 2006 12:21 PM (69.107.75.40) Edit   Reply   Quote   Quick Reply   True. Hopefully advising people of this policy when they sign up for the club they will provide a good shipping address. Confirming shipping addresses is also another reason to contact the people. With an email or call, you can confirm the shipping address, possibly add on to the sale and build a stronger relationship with the customer. You may get some people who cancel. But then if they no longer want to be in the club, it's a good time to learn more from them about why they want to quit. If it is because of a problem you can fix, you may be able to save the customer. There are pros and cons to all options. The idea is to select the option that works best for your company and customers. Good Luck! Theresa Active Club Management 925-447-CLUB (2582) www.activeclubmanagement.com www.acmwineclubsoftware.com www.wineclubsoftware.net Edited by Theresa (Wed Sep 12 2007 10:28 AM) Post Extras

Entire topic Subject Posted by Posted on People NOT Picking up their Club Package Tanya Sat Oct 14 2006 02:16 PM Re: People NOT Picking up their Club Package Theresa   Sat Oct 14 2006 02:36 PM Re: People NOT Picking up their Club Package James   Tue Oct 17 2006 12:13 PM Re: People NOT Picking up their Club Package Theresa   Tue Oct 17 2006 12:21 PM Re: People NOT Picking up their Club Package Martin, FWW   Thu Feb 01 2007 10:23 AM

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